Terms & Conditions · N5 Galleries

N5 Galleries (the “Service”) is a product and service of N5 Solutions LLC (“N5 Solutions”, “we”, “us”). These Terms & Conditions are an agreement between you and N5 Solutions. Please read them carefully: they limit our liability, require gallery owners to indemnify us, explain that tokens are non-refundable and that inactive galleries and dormant accounts are deleted, and require disputes to be resolved by individual binding arbitration in Denton County, Texas rather than in court, with no class actions — unless you opt out within 30 days (section 15).

1. Acceptance of Terms

By creating an account, buying tokens, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. A “gallery owner” is anyone with an account who creates galleries; a “visitor” is anyone who views a gallery.

2. Your Account

You are responsible for keeping your account credentials confidential, including your password and any one-time codes we email you, and for everything that happens under your account. Tell us promptly through our Contact us page if you suspect unauthorized use.

3. Gallery Owners Are Responsible for Their Galleries

You keep ownership of the photographs and other content you upload. You grant N5 Solutions a limited license to store, process, copy and display that content only to provide the Service to you and the people you share it with.

As a gallery owner, you alone are responsible for:

Content. Everything in your galleries — photos, names, captions, descriptions, cover designs, product listings and person labels — and making sure you have every right, license and permission needed to upload and share it.
Legality. Making sure your galleries, and how you use them, comply with all laws that apply to you, your subjects and your visitors, including copyright, publicity, privacy, data-protection, biometric, consumer-protection and tax laws.
Privacy of the people in your photos. Giving any notice and getting any consent the law requires — including a parent's or guardian's consent for minors — before uploading, sharing or using face grouping on photos of people, and honoring their requests to be removed.
Link sharing and access. Deciding who receives your share links, gallery passwords and single-photo links. Anyone who has a link can view what it opens and can forward it to others. Making a gallery public, sharing or forwarding a link, and choosing (or not choosing) a password, expiry date or section scope are your decisions. Turn off or delete a link when it should no longer work.
Orders and dealings with your clients. Products you list, prices, fulfilment, delivery, taxes, payment and customer service. Orders placed in your galleries are between you and the buyer; payment happens outside the Service, and N5 Solutions is not a party to the sale.
Visitor information. Using the names, email addresses and phone numbers of visitors and buyers only to serve them, and as the law allows.

We do not review galleries before they are published and are not responsible for their content. We may disable or remove content, links and galleries, and suspend or close accounts, immediately and without notice, as described in section 16.

4. Acceptable Use

You agree not to use the Service to upload, transmit, or display content that:

Violates any applicable law or regulation
Infringes anyone's intellectual property, privacy or publicity rights
Sexualizes or exploits minors, in any way
Contains malware or harmful code
Is obscene, defamatory, harassing or hateful

You also agree not to try to break, overload, scrape or get around the security or limits of the Service.

Adult nudity. Artistic or other nudity of consenting adults is allowed where it is legal, but you must have every subject's consent to photograph and share it, and you should keep such galleries private (password-protected) and shared only with people who expect it. We may review it and decide, at our discretion, whether it stays.

Content screening. We use automated tools to check uploaded photos and the text you enter (gallery and section names, descriptions, captions, product names and person labels) for content that may break these Terms, and we review what they flag. A flag is not a finding that you did anything wrong; a person decides. Anyone can report a gallery with the "Report this gallery" link at the bottom of every gallery page. We may act on what we find as described in section 16, and we report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as the law requires.

5. Tokens, Payments and No Refunds

The Service runs on tokens, used as described on our How tokens work page. Tokens have no cash value and cannot be sold, exchanged or transferred.
Tokens are non-refundable. Once purchased — including by auto-refill — tokens cannot be refunded, in whole or in part, for any reason, including unused tokens, galleries you delete, or an account that is closed, suspended or becomes dormant, except where the law requires otherwise.
Payments are processed by our payment provider (Stripe). Disputing a valid charge with your bank may lead us to remove the related tokens and suspend the account.
We may change token prices, pack sizes and monthly charges; a change applies from the next purchase or month.

6. Inactive Galleries and Dormant Accounts

Inactive galleries. When your token balance reaches zero (or below), your galleries become inactive: you cannot create or edit galleries, and we may stop showing them to visitors at any time (we may, at our discretion, keep them viewable for a short grace period). Adding tokens makes them active again.
Marked for deletion after 60 days. If your balance is still at zero 60 days after it ran out, your galleries are automatically marked for deletion. From then on they — including their photos, share links and face-grouping data — may be permanently deleted at any time, and cannot then be recovered. Back up anything you want to keep; downloading a backup stays available while your galleries are inactive.
Dormant accounts after 120 days. If your account has had no token activity — no token purchase and no tokens used (monthly gallery charges and order commissions count as use; gifts, bonuses and the Starter Pack do not) — for 120 days, and it still holds tokens or galleries, it becomes dormant. The tokens of a dormant account are forfeited, without refund, and its galleries may be deleted, leaving an account with no galleries and no tokens. You can still sign in afterwards and start again by buying tokens.
Warnings. We email the account's address about 30 days and 7 days before galleries are marked for deletion or an account becomes dormant, and again on the day. These emails are a courtesy: a missed, filtered or undelivered email does not change the dates, so keep your email address up to date.
Deleting marked galleries and forfeiting the tokens of a dormant account are done by us, at any time after the dates above. These countdowns did not start before October 5, 2026, when this section took effect.

7. Face Grouping

Gallery owners can choose to use face grouping (“Detect People”), which finds faces in the photos they upload, groups photos of the same person and lets their visitors filter a gallery by person. If you use it, you agree that:

You are responsible for having the right to process the faces in your photos and for giving any notice and obtaining any consent required by law, including biometric and privacy laws such as the Texas Capture or Use of Biometric Identifier Act, the Illinois Biometric Information Privacy Act, Washington's biometric identifier law (RCW 19.375) and the EU/UK GDPR, and a parent's or guardian's consent for minors where required.
People can only be labelled with a first name — a single word. The Service rejects last names and other details, and you must not use labels (or any other part of a gallery) to reveal a person's full identity, such as a surname, contact details or a username.
You will promptly honor a person's request to untag them, hide them from the filter, or remove photos of them, using the tools the Service provides. Visitors can also say which person is them (“That's me”) and hide themselves; you must not override, work around or reverse that choice.
Face grouping is provided “as is”, without any warranty that its results are accurate. You are responsible for how you use it, and the indemnity in section 13 covers claims arising from your use of face grouping in your galleries.

Each gallery that uses face grouping shows visitors a privacy notice explaining what is stored and their options. See also our Privacy Policy.

8. Referral Program

If you take part in the referral program (“Refer a friend”), the following applies in addition to the rest of these Terms:

Who you may invite. Only invite people you know personally and who would reasonably expect to hear from you. You are responsible for the content of any personal message you write, which we email to your friend on your behalf together with your name and email address, so that they can reply to you.
No spam or abuse. Do not send invitations in bulk to strangers, use purchased or scraped lists, create accounts to refer yourself, or otherwise manipulate the program. We limit how many invitations an account can send each day.
Rewards. Bonus tokens are credited only when the conditions described on the Refer a Friend page are met within the stated time limits, and only for genuinely new accounts, once per new account. Each Referral ID stops working when its time limit ends. Bonus tokens are tokens like any others: they have no cash value and are governed by section 5 and our How tokens work page.
Changes and enforcement. We may change, suspend, or end the program, or adjust the rewards and time limits, at any time; a change applies to invitations sent after it. We may withhold or reverse rewards, and suspend accounts, where we reasonably believe the program has been misused.
Your friend's data. We use the email address you provide only to send the invitation, one reminder, and any notices about the referral, and we do not use it to market to that person.

9. Privacy

Our Privacy Policy explains how we collect, use and protect information. Gallery owners are responsible for the privacy of the people in their galleries, as described in sections 3 and 7.

10. Service Availability

We do not guarantee that the Service will be available, uninterrupted, secure or error-free, or that content will never be lost. Keep your own copies of your photographs. We may modify, suspend or discontinue any part of the Service at any time.

11. No Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, N5 SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY (INCLUDING OF FACE GROUPING), AVAILABILITY AND SECURITY, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

12. Limitation of Liability and Your Only Remedy

TO THE FULLEST EXTENT PERMITTED BY LAW, N5 SOLUTIONS LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS ARE NOT LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS — WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE, AND INCLUDING LOST PHOTOGRAPHS OR DATA, LOST PROFITS OR BUSINESS, REPUTATIONAL HARM, AND CLAIMS BY YOUR CLIENTS, SUBJECTS OR VISITORS — WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE WERE TOLD IT WAS POSSIBLE.

Your only remedy. If the Service fails you or you are dissatisfied with it, your sole and exclusive remedy is to stop using it and, if we agree the problem was ours, to receive a credit of tokens to your account of up to the number of tokens charged to your account in the calendar month before the problem began. Credits are tokens like any others (section 5) and are never paid out in cash. If any liability cannot be excluded by law, our total liability is limited to that same amount.

Some places do not allow some of these exclusions or limits; there, they apply to the fullest extent that local law allows.

13. Gallery Owners Indemnify N5 Solutions

You agree to defend, indemnify and hold harmless N5 Solutions LLC and its members, managers, employees, contractors and suppliers from and against all claims, demands, losses, damages, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising from or related to: your galleries and their content; your sharing of links, passwords or photos; your use of face grouping; orders and dealings with your clients and buyers; your breach of these Terms; or your violation of any law or anyone else's rights. We may take part in our own defense with counsel of our choosing, and you may not settle a claim that affects us without our written consent.

14. Reporting a Privacy, Security or Legal Issue

If you believe there has been a breach of privacy or security, that content infringes your rights or the law, or you have any other legal concern or claim about the Service, notify us through our Legal & Privacy Requests page, with enough detail for us to find the gallery or account involved. We will respond and, where appropriate, take steps to remedy the issue within 30 days of receiving your notice. You agree to give us this notice and 30 days to respond before starting any legal claim against N5 Solutions, including an arbitration under section 15.

15. Governing Law and Arbitration

Texas law. These Terms and any dispute between you and N5 Solutions are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act for this section.

Binding arbitration. Any dispute, claim or controversy arising from or relating to the Service or these Terms — including whether it must be arbitrated — that is not resolved under section 14 will be resolved by final and binding arbitration, not in court. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules where they apply, and otherwise its Commercial Arbitration Rules, before a single arbitrator. It will take place in Denton County, Texas, or by video or telephone where the rules allow; where the AAA's rules give you the right to an in-person hearing closer to where you live, you keep that right. Fees are paid as the AAA's rules provide. The arbitrator's award may be entered as a judgment in any court with jurisdiction.

Exceptions. Either of us may instead bring an individual claim in a small-claims court that has jurisdiction, and either of us may ask a court for an injunction to stop the misuse of intellectual property or of the Service.

No class actions, no jury. Claims may be brought only individually — not as a plaintiff or class member in any class, collective, consolidated or representative proceeding — and the arbitrator may not combine more than one person's claims. You and N5 Solutions each give up the right to a jury trial. If this class-action waiver is found unenforceable for a claim, that claim (and only that claim) will be heard in court, and the rest of this section still applies.

Courts. Any matter that is not arbitrated will be heard only in the state courts located in Denton County, Texas, or the federal court for the district and division that includes Denton County, and you and N5 Solutions agree to their jurisdiction and venue.

30-day right to opt out. You may opt out of arbitration by telling us within 30 days after you first accept these Terms (for example, by creating an account). Send it through our Legal & Privacy Requests page, with your name, the email address of your account, and a clear statement that you opt out of arbitration. If you opt out, disputes between you and N5 Solutions will be heard only in the courts named above, and the rest of these Terms — including the class-action and jury waivers to the extent the law allows — still applies. Opting out does not affect anyone else, and it does not affect any earlier or separate agreement to arbitrate you may have with us.

16. Suspension and Termination

Immediate action. We may, at our sole discretion and without prior notice, immediately disable any gallery, share link or photo, or suspend or close any account, if we receive a report about it or otherwise believe that it may violate these Terms, the law or anyone's rights, or may expose N5 Solutions, our users or the public to harm or legal risk. We may do so before or while we look into the matter, and we are not required to investigate first.

What it means. A disabled gallery cannot be viewed by anyone — through its pages, share links, single-photo links, downloads or TV. A suspended account cannot sign in or create or edit galleries, and all of its galleries are disabled. We may tell you why, but we are not required to.

Afterwards. If we conclude there was no violation, we may restore access. Otherwise we may keep the gallery disabled, permanently remove the content, or close the account. Tokens charged while a gallery or account is disabled or suspended are not refunded or credited, and tokens in an account closed for a violation are forfeited (section 5).

Records. We may keep copies of disabled or removed content and related records where we need them to comply with the law, respond to legal process or a report, or protect our rights or anyone's safety.

No liability. N5 Solutions is not liable to you or anyone else for disabling, removing, suspending or closing anything in good faith under this section, and doing so does not waive any other right or remedy we have. If you believe we got it wrong, tell us through our Legal & Privacy Requests page.

You may stop using the Service and ask us to close your account at any time; tokens are not refunded (section 5).

17. Changes to These Terms

We may update these Terms from time to time and will change the date at the top when we do. Continued use of the Service after a change means you accept the revised Terms.

18. General

If any part of these Terms is found unenforceable, the rest stays in effect, and that part is enforced to the fullest extent allowed. Our not enforcing a provision is not a waiver of it. You may not transfer these Terms; we may transfer them to a successor of our business.

19. Contact

Questions about these Terms? Reach N5 Solutions LLC through our Contact us page. For privacy, security or legal notices and arbitration opt-outs, use our Legal & Privacy Requests page.