Help & Support

N5 Galleries is a hosted photo gallery service designed for photographers and creators who want a clean, branded way to share their work with clients, family, or friends. Each gallery has its own URL and can be made public or private with a password.

See our pricing page for the current plan tiers. Each plan includes a generous storage allowance and unlimited galleries — choose based on team size and the level of customization you need.

We support JPEG and PNG photos out of the box. Files are processed on upload — we generate an optimized thumbnail and keep your original safe in cloud storage.

Yes. Gallery owners can download originals from the dashboard at any time, and visitors can be granted download permission per-gallery depending on your settings.

Open the gallery's Share page from the dashboard sidebar, then generate a shareable link. You can share the whole gallery, a single section, or even a single photo. Each link can have its own expiry date and can be deactivated at any time.

No. A share link is itself the access credential — recipients click the link and view the gallery without entering a password. If someone reaches the gallery directly through the subdomain URL without using a share link, the gallery's password will be requested.

Yes. When creating a link, set an expiry date — the link will automatically stop working after that date. You can also update the expiry or deactivate the link at any time from the Share page.

Click Sign up in the top navigation or on the home page, then fill in your name, email, and a password. We'll send a one-time code to verify your email — enter it on the next screen and you're in.

Your mobile number is optional during registration but required if you want to enable OTP-based login. We never share your number and only use it for verification codes.

Your Client ID becomes part of your galleries' public URL — for example, yourid.n5galleries.com. Pick something memorable that represents your brand or studio. You can change it later from your profile.

On the login screen, click Forgot password. We'll send a reset link to your registered email. The link expires after a short time for security, so use it promptly.

If you've enabled OTP login in your profile, after entering your email we'll send a one-time code to your registered mobile number. Enter the code to sign in. You can choose to require OTP alongside your password, instead of your password, or not at all.

Changing your password or login settings invalidates all other sessions for security. You'll need to sign in again on any other device or browser you use.